top of page

H.E.A.P. Home Energy Assistance Program

HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.


HEAP is a federally funded program that issues heating benefits to supplement a household's annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat-related energy emergency. Additionally, HEAP offers a furnace repair and/or replacement benefit for households with inoperable heating equipment.


Regular Benefit 

The HEAP regular benefit component assists low-income New Yorkers with the cost of heating their homes. 


The HEAP emergency benefit component assists qualifying low-income New Yorkers who are facing a heat or heat-related energy emergency and do not have the resources available to resolve the emergency. The Emergency Benefit component of the 2014-15 HEAP program will open November.


Click here to find out when new applications will become available. 


Furnace Repair or Replacement 

The HEAP Furnace Repair and Replacement Component is available to help low-income homeowners repair or replace furnaces, boilers, and other direct heating components necessary to keep the home's primary heating source functional. The HEAP Furnace Repair and Replacement Component is open from October 1, 2009 until September 30, 2010. 


How do I apply for HEAP?

During the period that a HEAP benefit component is open, low-income New Yorkers may apply for HEAP in person, by mail, over the phone, and on the internet. Check your potential eligibility for HEAP and a wide range of economic supports at:


Questions about HEAP program should be directed to your Local Department of Social Services Office or the NYS
Call the HEAP Hotline at 1-800-342-3009
Family Fuel & Heating is an Authorized HEAP Vendor
bottom of page